Project: Install a Retaining Wall
The short of this review is that Tom and his crew are the best contractors we have ever worked with. Consummate professionals to the highest degree, I don't think we could have asked for a better outcome to what started off auspiciously. We had originally hired another contractor to complete several jobs at our house including demolishing our old railroad tie retaining wall and rebuilding it with Versa-Lok, a concrete porch extension, general landscaping including grading, and building Versa-Lok raised beds around our house. Said contractor started the job, and left the house in shambles for 3 months, not responding to any of our phone calls and effectively taking our money and running, while demanding we give him more money to break contract. Given it was nearing October and we were concerned about water leakage into our basement with the partly-completed work that had been done, we stated looking for other contractors to complete the job. Tom came out 2 days after we called for an estimate, and he had the estimate back to us 3 days later. Price-wise, Tom was actually the lowest price to complete everything, and it was complete work - other contractors couldn't do everything we needed done. When we hired him, he gave us a start date and deadlines that he was spot on with and was communicative during the whole process. Several days into the job, while working on some of the grading, he noted foundational issues and worked with us to get them fixed by adding a french drain system and retarring our foundation. Tom and his crew were able to get all of the original work done (including removal of the detritus the first contractor left behind, and fix his mistakes) plus the foundational work in a little less than 3 weeks. Everything was awesome - I don't think there is enough I could say about how good of a job Tom and his crew did. The precision, quality, cost, speed, and responsiveness is unbeatable. If you need someone to do concrete work, landscaping, or plumbing, you need to call Tom. He'll give you an honest, fair assessment, and if you hire him, you will not be disappointed.